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cables Documentation  ⟩  FAQ  ⟩  Features and Support  ⟩  How to report a bug in cables

How to report a bug in cables

As cables is in constant development, there will be bugs here and there. We also try to keep our documentation and examples up-to-date but when you notice things not working the way they are described or you expected - Please submit an issue for us following the guidelines below!

Where to report bugs?

Please keep all bugreports to the Discussions forum . Check out previously submitted bugs first and if you find a related report, vote it up and post about your findings too. That way we have more details and can see how frequently this bug happens!

What information to include in my post to GitHub Discussions?

Description of your environment

First and foremost - tell us what operating system and browser your are using. Send us the generated link provided on cables.gl/browser - it will be on top of the page.

Tell us more about your project and how it is running - on mobile? on WordPress? inside the cables.gl editor?

A simple step by step explanation that is reproducible

Please include a simple explanation that is showing your issue as isolated as possible.

Attaching a video and screenshot illustrating your issue is great too.

A small and simple example patch

Please try to isolate the problem and provide a simple example patch that displays what is going wrong. Provide us with a link in your issue post!

A screenshot of your browsers dev-console

For most browsers you can open the dev-console by rightclicking anywhere on the page, selecting "inspect element" and then switching to the console tab. Keep the console open and reproduce the error in your patch. Please provide a screenshot of the errors reported in the console.

This is a bit harder to do on a mobile-phone, but if you are used to remote-debugging android/ios-devices a glimpse into your dev-console would help here also.

I have code that fixes the issue!

Awesome! Please post your findings on our Discussions forum and provide your proposed fixes and solutions. We highly appreciate contributors and community members that go above and beyond. Thanks for contributing and expect a token of our thanks in the mail!

Found a problem? Edit this file on github and contribute to cables!